Confirm your code redemption
Entering Code: In the Google Play Store app, tap your profile icon, select "Payments & Subscriptions", then "Redeem Gift Card" to enter the code. You can also redeem it on the Google Play website by going to the same option in your account.
Code Issues: If your Google Play gift card code isn’t working, ensure it’s entered correctly, confirm it’s valid for your region, and check that it hasn’t been used already.
App vs. Website Redemption: You can redeem the gift card through both the Google Play app and the Google Play website.
Wrong or Used Code: If you entered the wrong code or it has already been redeemed, double-check the entry or contact Customer Support Representative for help if you believe there's an issue.